Refund policy

Refund & Return Policy — SetSeeker TCG

At SetSeeker TCG, we take great care in accurately grading and describing all cards we sell. All cards are sold as Near Mint (NM) unless explicitly stated otherwise in the product listing.

We do not accept returns or exchanges due to the nature of collectible card products and the risk of card substitution. All sales are final once dispatched.

Exceptions — we will offer a refund or replacement if:

• The card you received is significantly and demonstrably different from the condition described in the listing (e.g. a card listed as NM arrives heavily played)
• You received the wrong card entirely
• Your order arrived damaged in transit

To be eligible, you must contact us within 48 hours of delivery with clear photographic evidence of the card(s) received, including the front and back. We reserve the right to decline a return where we cannot verify the card is the one we dispatched.

We do not accept returns where:

• The condition difference is a matter of personal grading opinion (NM grading can vary slightly between sellers)
• The item has been removed from a sleeve, played, or otherwise handled after receipt

Refunds, where approved, will be issued to the original payment method within 5–10 business days.